Rezwana & Ford 2025
Full Title: Human-Centered AI Communication in Co-Creativity: An Initial Framework and Insights
Authors: Jeba Rezwana (Towson University), Corey Ford (University of the Arts London)
Venue: Creativity and Cognition (C&C ‘25), June 2025
DOI: https://doi.org/10.1145/3698061.3726932
Summary
Introduces FAICO (Framework for AI Communication) for designing how co-creative AI systems should communicate with human collaborators. Based on systematic literature review of 107 HCI papers, validated through focus groups with AI/HCI/design practitioners.
Key distinction: AI communication is separate from AI contribution. Communication is the meta-layer, feedback, explanation, suggestion, not the creative output itself.
Core Contribution
FAICO identifies five dimensions of AI communication:
- Modalities (text, speech, visual, haptic, embodied)
- Response Mode (proactive vs reactive)
- Timing (synchronous vs asynchronous)
- Types (explanation, suggestion, feedback)
- Tone (politeness, warmth, friendliness, cultural alignment)
Each dimension influences user experience: trust, collaboration feelings, confidence, enjoyment.
Key Findings from Focus Groups
- Users prefer feedback loops over linear prompt-response patterns
- Context matters, divergent AI communication early, convergent later
- Users want flexible control over how AI communicates
- Partner-like communication fosters emotional connection
- Sensory overload is a risk, clarity over completeness
Atoms Extracted
- 01-atom—ai-communication-definition
- 01-atom—communication-contribution-distinction
- 01-atom—communication-gap-observation
- 01-atom—tool-vs-partner-perception
- 01-atom—feedback-loop-preference
Molecules Derived
- 01-molecule—faico-framework
- 01-molecule—communication-loop-design
- 01-molecule—proactive-reactive-comparison
Related
- 00-source—cofi-framework (Rezwana & Maher 2022)
- 07-molecule—ui-as-ultimate-guardrail
- 01-atom—human-in-the-loop